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Insurances That Are Accepted

  • Dean / Medica

  • Quartz​​

  • Aetna

  • The Alliance Network

  • WPS

  • GHC of South Central Wisconsin

  • Wisconsin Medicaid / Badgercare (with Dean, Quartz, & GHC HMOs only)

  • Medicare (Select Providers)

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Insurance Information:

Services may be covered in full or in part by your health insurance plan. To inquire further regarding your mental health benefits, please call the member services number listed on the back of your insurance card. Clients are responsible for confirming benefit coverage prior to the first appointment. We recommend you ask your insurance the following questions: 

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  • Do I have mental health insurance benefits?

  • What are my out-of-network benefits?

  • What is my deductible and has it been met?

  • How many sessions per year does my health insurance cover?

  • What is the coverage amount per therapy session?

  • Will I owe a copay or coinsurance for each session?

  • Is approval required from my primary care physician?

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Payment:

To prevent disruption of therapy to discuss finances, we require all clients keep a credit or debit card on file as well as a signed consent for automatic billing. Client balances will be charged to the card on file on or around the 15th of the month.

Your card is stored in our Secure Electronic Health Record System.

 Major credit cards, including HSA and FSA, are accepted.

Checks are also accepted for payment.

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Insurances That Are Not Accepted

  • Anthem / Blue Cross Blue Shield (Temporarily on Hold)

  • United Health Care (UHC)

  • Cigna

  • GHC of Eau Claire/ Badgercare GHC of Eau Claire

  • MHS/ Network Health

  • Medicare Advantage

  • Tricare

  • My Choice Wisconsin

Self Pay:
Self pay is available for clients not wanting to use their health insurance benefits. Sliding scale is available based on family income. Please contact the practice for more information.


Cancellation Policy:
When a client does not attend a scheduled session, we are not able to bill insurance, therefore we charge a $115 fee for no shows or sessions that are cancelled with less than 48 hours notice (subject to change).
Current clients should message their provider via their Therapy Portal as soon as they know they will need to miss/reschedule a session. 

Billing Questions?
Reach out to our Billing Coordinator, Anita:
 billing@lakecitycounseling.com
*If you are a current client, please message Anita through your Therapy Portal account.
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